Refund Policy
We adopt a 14 days receiving the product(s) return policy which means that all products purchased on this website may be returned to us within the timeframe. You need to contact us within 15 days after the product(s) came into your possession and the product(s) must be returned to us without any undue delays.
Returned products must be your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
How returns work
Contact the website online customer service or send an email,you can contact us at service@jxchiu.com,include the order number in the message as proof of purchase. And please write down the reason for the return.
We will then get back to you as soon as possible with information on where to send the product(s).
We will check the condition of your returned product as soon as we receive it, and we will arrange for a refund after verifying that the product is not damaged or in the wrong packaging.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 3-5 business days for the refund to return the payment.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account.
Then check your bank card balance, it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at service@jxchiu.com
All packages will be shipped without a signature requirement for delivery.Fantastshop is not responsible for lost or stolen packages without a signature.
Returned products must be your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
How returns work
Contact the website online customer service or send an email,you can contact us at service@jxchiu.com,include the order number in the message as proof of purchase. And please write down the reason for the return.
We will then get back to you as soon as possible with information on where to send the product(s).
We will check the condition of your returned product as soon as we receive it, and we will arrange for a refund after verifying that the product is not damaged or in the wrong packaging.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 3-5 business days for the refund to return the payment.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account.
Then check your bank card balance, it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at service@jxchiu.com
All packages will be shipped without a signature requirement for delivery.Fantastshop is not responsible for lost or stolen packages without a signature.